Warranty policy
CPAP machines, masks and accessories
Below is a summary of the warranties applicable to CPAP machines, masks and accessories purchased from us. Please note that warranty coverage may vary according to product category.
CPAP machines - 2 years Warranty
Standard CPAP machines (with heated humidifier) - ResMed AirSense 11, AirSense 10 (Autoset, Autoset for Her), Philips DreamStation 1+2 (Auto, Pro), Fisher & Paykel SleepStyleTravel CPAP machines
ResMed AirMini, Philips DreamStation Go
---
Masks and spare parts
CPAP masks and spare parts - 3 months WarrantyIncludes headgear, cushions, frames
Mask exchange program - 30 days Warranty
Applies only to non-discounted masks
---
Accessories
CPAP accessories - 3 months Warranty
Tubes, SD card, humidification chamber*, carrying bags
Comfort accessories - 3 months Warranty
Tubing holders, bedside organizers
Power supplies and cables - 3 months Warranty
AC power supplies and cords
Battery adapter kits - 3 months Warranty
12V/24V battery clamps or adapter kits
CPAP pillow - 2 years Warranty
Kego CPAP pillow
External batteries - 1 year Warranty
DreamStation Go Night battery
Filters and cleaning products - ❌ No warranty
Filters, cleaning wipes, other cleaning tools
---
Notes and exceptions
- * Exception: The ResMed AirSense 10 reusable humidification chamber (model 201267) is covered by a one-year warranty.
- All warranties are effective from the date of purchase.
- Products must be used in accordance with instructions and must not have been damaged by misuse for the warranty to apply.
- Proof of purchase is required for all warranty claims.
---
Need help with a warranty claim?
Send us an e-mail: clinique@omniasante.com
Call us: 438-793-8585
Our team is here to help you with warranty issues or product support.